“that’s the way we’ve always done it” isn’t a strategy

Business is at a cross-roads. Business gets done for, through, and by people. Unfortunately, the human side of business has not evolved at the pace of technology, has not kept up with changing expectations, and is anchoring business in the past. Leadership is at a cross-roads. The dictatorial command and control philosophy so repugnant in … Read more…

new ideas wanted, creativity not allowed

Good and bad is rarely as black and white as movies depict. Simple distinctions make for easy storytelling, but miss the sloppymessines of humanity. Strengths and weakness are rarely opposites – it’s not one or the other, but one with the other. I recall reading a sci-fi book as a teenager where humans had crated enormous … Read more…

real world mission statements

What would happen if company mission statements were a summary of how the company actually operates instead of the all too common collection of socially acceptable phrases strung together by a committee? Perhaps we’d see more like: We leverage short-term relationships to extract maximum value from customers. Myopically focusing on quarterly results at the expense … Read more…

ignoring the success stories

There’s two kinds of business success stories that everyone talks about and then learns nothing from. The first is the upstart business that is just doing things disruptively different. Their organizational structure and processes go against the cookie cutter business school best practices. Companies like Valve with its completely flat org chart and BrewDog with … Read more…