“that’s the way we’ve always done it” isn’t a strategy

Business is at a cross-roads. Business gets done for, through, and by people. Unfortunately, the human side of business has not evolved at the pace of technology, has not kept up with changing expectations, and is anchoring business in the past. Leadership is at a cross-roads. The dictatorial command and control philosophy so repugnant in … Read more…

the #1 reason your company struggles with innovation

“When people are free to do as they please, they usually imitate each other.” ~ Eric Hoffer Businesses and leaders everywhere are crying out for innovation. For continual improvements and new ideas that will push the company forward before it falls behind. But there’s a problem. And it’s a problem that will prevent most innovation … Read more…

what have you done to kill innovation today?

People are naturally creative and inventive. Most of it has been squeezed out of a person by the time they enter the workforce, but a little always remains. Creativity and innovation are the bane of exacting accuracy and efficiency. Trying something new or different slows things down and introduces errors and variability into processes. It … Read more…

do you prevent great talent from applying?

There is so much being said about the “war for talent” right now. So much new technology. So many vendors out there ready to help. Plenty of snazzy tech solutions to automate much of the hiring process. Unfortunately, we often forget that even the best technology is a tool, not a solution. And like all … Read more…

would you get inked for your company?

So much of what is on the cutting edge of building employee engagement is really just applying well known customer service principles with employees instead of customers. Most of it is just about creating human connections and treating others at least as well as we’d want to be treated (wait, you say that’s not a … Read more…